Credit card information is not required. We will book for you in advance and when you arrive you directly pay at the front desk of the hotel when you check out.During the peak season, some hotels will ask for credit card information. We will inform you about the payment method when we receive your first email.

If you want to cancel the hotel rooms you have reserved, please inform us two days in advance. There is not charge for cancellation.If you need to modify a reservation, please make a new reservation then cancel your old reservation. If you need assistance, please email to support@chinatravelhub.com

If you have questions about a specific hotel, we would like to advise you to contact that hotel directly. The contact information of each hotel can be found on the hotel's details page on this website.

China Travel Hub values your comments and your suggestions enable us to continuously improve and upgrade our service and web site for you. We would be delighted to hear from you whether you have a problem or would like share a happy experience at a hotel you have stayed at. Your comments are essential in aiding us to maintain a high level of standard.

Responsibilities and Conditions
ChinaTravelHub.com. is acting as the agent in the hotel reservation and accommodation arrangements, all confirmation and coupons issued by ChinaTravelHub.com. will be subjected to the terms and conditions of the specific hotel. Hotels are independent operators and are not employees or agents of us. In using this services, ChinaTravelHub.com. is not liable for any damages, loss, accident, injury, delay which may incur by any reason or by default of any company, or by defect of any vehicle, or by negligence of any person, or default of hotel, or by connection of any weather, strikes, thefts, sickness, quarantine, acts of God.